Hotels with Jacuzzi in room near Franklin, TN

The next day we left the hotel at 6:30am and did not return until 4pm after our baseball games had finished. My husband went down to the restaurant to watch NCAA wrestling finals but was told the restaurant/bar wouldn’t open until 5:00pm. While he was sitting there waiting to order, Hope, the female bartender told him he needed to leave because he didn’t order anything and he couldn’t sit there. He had planned on dinner there… it wasn’t open!?! He left and ordered from elsewhere because of how rude she was. By 6:30 pm the boys were told they have to stay in their rooms and could not walk around the hotel. They had complaints that there was too much noise. 6:30 pm on a Saturday evening. At 8:30pm my son was escorted in an elevator alone with the female front desk while I was checking my laundry and she told me he had to stop running in the halls. Fine. Agreed. I then said they can’t stay in the room for hours, they can hang in the lobby. They said absolutely if they sat quietly. Funny, the night before was rowdy with 40 adults in the lobby and not a word was said to them. I was told they were throwing socks in the pool at 8am… we had been gone from the hotel for 1 1/2 hours by this time. There are multiple teams of multiple sports staying in this hotel. The staff is constantly on their phone with AirPods in and act as if all guests are a burden. They act annoyed when anyone walks up to the desk but when you are given 1/2 a roll of toilet paper and 2 towels, chances are you will need to speak to someone.

The crazy thing is, this hotel has a contract with Perfect Game and we were told to stay here. If they cannot handle multiple teams of young kids and a “full house”, they probably shouldn’t keep their contract. I do not appreciate the attitude towards the grown adults paying for this stay nor the accusations against a group of kids who were not even present at the hotel during the time of the event the staff was concerned about and I ESPECIALLY do not like a stranger taking my son alone throughout the hotel as if she had the right to contain him. They were looking for someone to blame and had the wrong group. Unimpressed and extremely disappointed.

Rooms were new and super clean. Staff was very friendly and helpful. They accommodated our large party in the lobby in the evening and allowed us to bring in outside food.

Didn’t try the restaurant except for coffee.

Gym, rood top patio/pool all looked awesome. Too bad it was too cold to try out.

Highly recommend this hotel and area to stay.