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Rosemont Hotels Featuring In-Room Jacuzzis and Hot Tubs: Guest Reviews

When we rushed downstairs at 6:20am the next morning to make the shuttle on time, we only found the bus unattended. We went to the desk and asked if the “shuttle guy” had already left or if he was not making the 6:30 run to the terminal. I then got lectured to by one of your employees who said “who are you talking about? oh, the DRIVER? we call them the drivers. when I replied “that’s who I’m asking about — is he still making the 6:30 run?” He continued, “you see, when you said ‘shuttle guy’ I didn’t know who you were talking about because we call them DRIVERS, not the Shuttle Guy.” this went on for a couple tedious iterations until I said, “so can you give us a ride or not?” At least the guy who drove was very nice, just like the one from the night before.
I’ve met Jonathan Tisch and read his book “Chocolates on the Pillow Aren’t Enough,” and discussed his approach to customer service. I’m pretty sure he wouldn’t approve of this insulting and boorish behavior.
Disclaimer: This is my first time staying at a Loews but based off of this experience, I am considering staying at a Loews during my next trip to Toronto.
Shuttle bus pick up at terminal 3, the driver was pretty helpful and friendly.
The room was pretty clean and big. They provided all shower needs products but didn’t have toothpaste and toothbrush. Their bathtub shower system was awesome, especially water temperature works great.
Carpet was clean and the bed were great.
The only problem is they only provided $8 water bottle if you need to drink water in the room.
Very nice room to relax after long hours flight, and also very quiet.
Highly recommend!
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Hotels with Jacuzzis in Rosemont are conveniently located near a variety of activities and attractions. Depending on the hotel’s location, you may find yourself close to popular shopping centers like Fashion Outlets of Chicago, entertainment venues like the Rosemont Theatre, or attractions like MB Financial Park, offering dining and nightlife options. Additionally, many hotels offer easy access to O’Hare International Airport, making them ideal for travelers seeking convenience and comfort.






































