Lansing Hotels with Jacuzzi in room

The room.
We had a king bedroom on the first floor.

This is a dog friendly hotel, and all the guests with dogs must be given rooms on the first floor. There were lots of people with dogs, and we could hear some barking and whining.

The carpet in our room was damp, and there was a damp, moldy smell in the room that they tried to mask with some kind of febreeze-like chemical. After leaving my clothes hanging in the closet for the night, they smelled moldy in the morning, though it didn’t linger after I left the room. Thankfully, our room had no cigarette smell, though our friends on the same floor said they had issues with it.

The smell was the worst part of the stay.

A few more minor issues:

1. There was a hole on the ceiling where paint had chipped off. I kept seeing it from the corner of my eyes and jumping, thinking it was a bug crawling on the ceiling.

2. The toilet needs more pressure. I had to flush at least 3 times after peeing. Imagine how many times after pooping…

3. The phone in our room had a wrong room number and didn’t work. There was no ringtone, so when I tried to get the front desk, I couldn’t and ended up having to walk out there.

Now the good:

1. location is awesome. Right around the corner from Starbucks, and across the street from this amazing farm market with everything you can imagine.

2. pillow was so comfortable

3. loved the looooong vanity in the bathroom.

4. bow-tie toilet paper lol. Reminded me of a cruise….

Pros:
– Check in staff was very welcoming. She was a colorful energetic person.
– room looked overall good and well organized
– bed was big and comfy.
– prime locations to lots of restaurants
– interior decor of hotel was vibrant and modern
– option to tip housekeeping through scanning bar code
– it has a gym! It was clean with cardio machines and free weights
– hallways looked nice. Could use air freshener
– 24/7 teas and coffee at lobby

Cons
– check out staff was not friendly. The staff night before said we could have late check out “no problem”. No fee was mentioned. When I asked morning Saturday staff she said “it would be extra charge”. ?!?!
– room closet was very dirty. Hair and dust floating around. Hidden areas had dirt (under ottoman)
– ottoman leather old and torn apart (see pic)
– breakfast was limited and not refilled during the Thu -sat stay we had. Coffee was empty, and staff working the breakfast area directed people to the lobby coffee.
– hot tub was greenish and did not smell good
– room sink would not drain smoothly