Hotels with Jacuzzi in room near Locust Grove

The staff at Kimpton, Shane Hotel were shockingly unreliable and provided the poorest service imaginable. From the moment I arrived, it was clear that customer satisfaction was not a priority. The lack of professionalism and attentiveness was evident in every interaction.

To make matters worse, the quality of the food was utterly disappointing. The call of food was atrocious, and it was evident that little care or effort went into its preparation. This lack of attention to detail further emphasized the overall disregard for guest experience.

Despite the hotel’s physical cleanliness and decent room quality, these aspects were completely overshadowed by the extremely bad service. I would never, under any circumstances, recommend Kimpton, Shane Hotel to anyone unless significant changes are made to address the glaring issues with service and food quality.

In conclusion, my experience at Kimpton, Shane Hotel was nothing short of a disappointment. It’s clear that the management needs to take immediate and drastic measures to improve the level of service and overall guest experience before I would even consider staying there again.

Although their bathroom looks very modern, when people enter the bathroom and close the door, there are walls on all sides, without armrest to help to stand still. I had a very painful foot that day. Because there is no armrest, I struggle to support my painful feet while taking shower to ensure that I don’t fall.

That is inconvenient for elderly or injured guests (in fact, I saw some old couples the next day).
But it is still a very good hotel. Just hope they could consider about this.

The hotel itself is nice and modern. The rooms are spacious and well decorated. Everyone I interacted with was pleasant and friendly. My only complaint is the shower. The shower head is tiny and the water pressure is weak. Additionally, the hotel hasn’t installed shampoo and body wash holders so they sit on the floor. This is the only reason for the 4 stars instead of 5.

The first impression is usually the most important, and in this case, it was certainly not a positive one. The front desk staff was not only unhelpful but also surprisingly rude and difficult. They seemed disinterested in assisting guests. It’s unfortunate that the first interaction with the hotel’s staff was such a negative one.

Regrettably, the issues did not end at the front desk. The rest of the hotel staff were equally dismissive and unwelcoming. It was apparent that the staff was not genuinely interested in ensuring the comfort and satisfaction of the guests. This attitude, I must say, greatly affected my overall experience at the Kimpton Midtown.

However, it wasn’t all bad. There were two notable exceptions to the poor service – the two ladies working in the dining area and the valet staff. They were warm, welcoming, and made an effort to provide good service. These individuals stood out, and their friendliness and professionalism were a refreshing contrast to the overall service I encountered during my stay.

the environment is relaxing and the manor has many unique special touches. The owner and his staff are very kind and responsive and provided me with suggestions for the area.

I will definitely be back on my next trip to the area.

I love low-key places that put you in the heart of things while providing privacy, comfort, and luxury.
Upon arrival we were greeted by Adam. He was kind and welcoming. He made us feel right at home. After showing us to our room and settling he left us to explore.

What a beautifully decorated bed and breakfast. The decor inside of our room and throughout the manor was breathtaking. I took my time exploring each room in the common areas to make sure I didn’t miss a thing!

Our room was located on the first floor towards the front of the house. It was clean, smelled great and spacious. All of the amenities for a in-home spa experience were provided. They even sell spa packages. I bought the lavender scented on because that’s one of my favorite scents.

We decided to run and pick up something to eat and bring it back to the bed and breakfast. You have the option to eat inside of your room or in the inclosed patio. We chose to sit in patio which is where breakfast is eaten as well.

They offer complimentary breakfast that’s served buffet style. When we got to breakfast the next morning I asked for a fresh pot of eggs. They had no problem accommodating and the food was very good.

If you book a stay during the warmer months you’ll love the option to take a dip in the beautiful pool.

If there’s an emergency Adam is just a phone call away and not far. His quarters are on the property grounds as well.